eSmart Frequently Asked Questions

Got a question? Chances are someone else had the same or similar one, too. That’s why we’ve compiled some of eSmart’s most frequently asked questions and answered them here. So, read on!

• General: Why and what you need to e-file your return
  
• Technical: How to manage your account
  
• Navigation: Using the form-based application
  
• State e-filing: How to prepare federal and state, state-only or multiple state returns
  
• Money: Keeping track of your refund, paying taxes/fees and using direct deposit/debit
  
• Signing your return: Using your Self-Select PIN and adjusted gross income
  
• Printing your return: Print now or print later
  
• Status of your return: Getting updates, correcting errors and resubmitting your return