The Customer Service Advantage: eSmart Tax Offers its Customers Free Chat To
VIRGINIA BEACH, Va., January 22, 2013 – In these
economic times, taxpayers find themselves turning to online
tax preparation software for its lower costs and on-the-go
convenience. As the number of online tax
preparation services grow, it becomes increasingly difficult for e-filers to
pin-point the right software to use. The
good news is that eSmart Tax uses the latest technology and combines it with a
powerful customer support team for their program.
eSmart Tax offers free online chat that connects e-filers
directly with customer support specialists at no charge. eSmart Tax users can get interactive with real
people and get answers immediately. From
helping users decide which product to
choose from to describing what’s new with eSmart Tax and so much more, eSmart
Tax’s knowledgable Customer Support team is ready and waiting to answer any
question that users may have.
"eSmart Tax’s Customer Support offers a personal
experience unlike any other tax preparation platform on the Internet, “ says Online
Marketing Director, Paul Walters. “This
year, we’ve designed the new features of eSmart Tax.com with our customers in
mind. Along with live chat, eSmart Tax
is offering new how-to videos, an expanded Smart Switch import feature, and the
latest in tax industry news with our blog—The Daily Deduction.”
Compared to other online tax
preparation services, eSmartTax.com gets the job done quickly at an affordable
price. eSmart Tax offers Basic, Deluxe,
Premium and State
products to taxpayer’s needs.
About JTH Holding, Inc.
Founded in 1997 by CEO John T. Hewitt, JTH Holding, Inc. is
the parent company of Liberty Tax Service.
As the fastest-growing tax preparation franchise ever, Liberty Tax
Service has prepared over 10 million individual income tax returns. Liberty also offers an online tax service,
eSmart Tax, which enables customers to do their own taxes wherever there’s a
computer. eSmart Tax is backed by the
tax professionals at Liberty Tax Service and its nationwide network of over
30,000 tax preparers, ready to offer their assistance at any time. For a more
in-depth look at Liberty Tax Service, visit www.libertytax.com.