Have a question about your Tax Return?

If you have questions or technical difficulties, log into your account from the red Sign In menu above and then contact our Customer Support.  Our Customer Support is the easy, convenient and efficient way for you to get in touch with us about your questions, technical issues or errors and for us to provide clear and accurate answers to you. For general inquiries, send an email to freefile@esmarttax.com 

Please note: If your return is rejected due to discrepancies in Birthday, Name, SSN or AGI/PIN with the IRS database, you need to contact the IRS to verify the information in the IRS database. We don’t know, nor do we have access to the information. Please call the IRS at 1-800-829-1040.