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eSmart Frequently Asked Questions

Find the ABCs of the most FAQs right here!

They say great minds think alike…chances are they have the same frustrating tax questions too. Looking for help? eSmart Tax promised you an extensive FAQ section and we're here to deliver. From new deductions and tax legislation passed to forms and technical questions – we've got the answers – all without the confusing IRS-speak.

  • General: Why and what you need to e-file your return
  • Technical: How to manage your account
  • Navigation: Using the interview-based application
  • State e-filing: How to prepare federal and state, or state-only returns
  • Money: Keeping track of your refund, paying taxes/fees and using direct deposit/debit
  • Signing your return: Using your Self-Select PIN and adjusted gross income
  • Printing your return: Print now or print later
  • Status of your return: Getting updates, correcting errors and resubmitting your return
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