eSmart Frequently Asked Questions

Find the ABCs of the most FAQs right here!

They say great minds think alike…chances are they have the same frustrating tax questions too. Looking for help? eSmart Tax promised you an extensive FAQ section and we're here to deliver. From new deductions and tax legislation passed to forms and technical questions – we've got the answers – all without the confusing IRS-speak.

General: Why and what you need to e-file your return
Technical: How to manage your account
Navigation: Using the interview-based application
State e-filing: How to prepare federal and state, or state-only returns
Money: Keeping track of your refund, paying taxes/fees and using direct deposit/debit
Signing your return: Using your Self-Select PIN and adjusted gross income
Printing your return: Print now or print later
Status of your return: Getting updates, correcting errors and resubmitting your return

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