The eSmart Tax Guarantee

eSmart and Liberty Tax have you covered.

When you efile your tax return with eSmart Tax, you can feel confident knowing you're getting the highest level of support and satisfaction available. eSmart Tax is backed by Liberty Tax Service, one of the largest and most respected tax preparation firms in the country. Liberty Tax has over 4,400 locations in the United States and Canada, more than 30,000 certified tax preparers, and has prepared almost 16 million individual income tax returns! With this kind of experience, you can rest assured your needs will be not just met but exceeded with prompt attention and quality service. We offer this guarantee to all of our customers.

Satisfaction Guarantee

eSmart Tax wants you to be completely satisfied with your online tax filing experience. That's why all of our products are free to try before you file your return. If for some reason you're not satisfied, simply exit the program and you will not be required to pay any tax preparation fees.

Accuracy Guarantee

Both eSmart Tax and Liberty Tax guarantee the accuracy of your return. If you find an error in calculating your return and it results in penalties from the IRS, we will reimburse you for those penalties.

Biggest Refund Guarantee

Get the biggest refund you're entitled to or we will eat the tax preparation fees. If you're able to generate a bigger refund elsewhere than the one you get from eSmart Tax or Liberty Tax, we will reimburse you for any tax preparation fees you were charged by eSmart Tax. Offers don't get any better than that.

Lock-in Guarantee

We make prices easy too. Our pricing principle is simple: Register for your eSmart Tax account today and pay today’s rate when you finish. Even if finishing is a long way away, don’t worry! eSmart Tax’s Lock-In guarantee ensures that you get your return for the rate that you were promised when you started your return. Catch the best deals at the beginning of the tax season. Prices rise as we get closer to the filing deadline.