The eSmart Tax Guarantee:

• Satisfaction Guarantee: If you're not completely satisfied with your online tax filing experience, you don't pay.
• Accuracy Guarantee: If you find that we have miscalculated your return in any way that results in penalties from the IRS, we will reimburse you for those penalties plus interest.
• Biggest Refund Guarantee: Get the biggest refund you're entitled to or we will pay the tax preparation fees.