Frequently Asked Questions
Common questions that eSmart Tax users ask.
If you have a question, chances are someone else has asked it too. Looking for help or not sure where to begin? Here, you’ll find the answers to the questions that eSmart Tax users commonly ask.
- General: Why and what you need to e-file your return
- Technical: How to manage your account
- Navigation: Using the interview-based application
- State e-filing: How to prepare federal and state, or state-only returns
- Money: Keeping track of your refund, paying taxes/fees and using direct deposit/debit
- Signing your return: Using your Self-Select PIN and adjusted gross income
- Printing your return: Print now or print later
- Status of your return: Getting updates, correcting errors and resubmitting your return
- Technical FAQs about Filing with eSmart Tax