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Need Help For Your Online Tax Filing?

eSmart Tax Has the Answers You’re Looking For

If you have questions or experience a technical problem, please sign in to your account using the Sign In button above to contact our Customer Support.

For general inquiries, send an e-mail to freefile@esmarttax.com and our Customer Support Team will respond to your e-mail issue within 72 hours.

IMPORTANT: If your return is rejected due to discrepancies in Birthday, Name, SSN or AGI/PIN with the IRS database, please contact the IRS to verify the information in the IRS database. You may reach the IRS at the IRS at their toll-free Telephone Assistance number: 1-800-829-1040.

Online Support Hours:
January through April 20:  9:00 am - 12:00 am EST.
April 21 through December:  9:00 am - 5:00 pm EST.


Where's My Refund? 

To check on the status of your refund go to http://www.irs.gov/Refunds.