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January through April 20: 9:00 am - 12:00 am EST.
April 21 through December: 9:00 am - 5:00 pm EST.
Our mission is to make online tax preparation as easy as possible for you. No matter what time of year it is, we are here to assist you. Send your questions, concerns, and feedback to us by sending an e-mail to firstname.lastname@example.org or get instant answers by chatting with us.